Introduction to Concise CommunicationUnderstanding Long-WindednessCrafting Concise MessagesOrganizing Thoughts ClearlyMastering Effective PausesEliminating FillersUsing Confident Nonverbals

Using Confident Nonverbals

Learning Objectives

  • Understand the impact of nonverbal communication on conveying confidence.
  • Learn techniques to use direct eye contact effectively.
  • Discover the importance of avoiding up talk in professional settings.
  • Explore the power of a smile in enhancing nonverbal communication.
  • Develop practical skills to improve nonverbal communication habits.


Nonverbal communication plays a crucial role in conveying confidence and professionalism. This module focuses on mastering confident nonverbals, including direct eye contact, avoiding up talk, and the importance of smiling. By the end of this module, you will have a deeper understanding of how nonverbal cues can enhance or detract from your message and how to use them to your advantage.

Direct Eye Contact

Direct eye contact is essential for showing confidence and engagement. It signals to the listener that you are focused, sincere, and confident in what you are saying. Aim for 80% eye contact during conversations and 99% during presentations to maintain a strong connection with your audience.

Exercise: Eye Contact Practice

  1. Pair up with a partner and engage in a 2-minute conversation.
  2. Practice maintaining direct eye contact for the majority of the conversation.
  3. Reflect on how maintaining eye contact affected the interaction.

Avoiding Up Talk

Up talk, the habit of ending sentences as if they were questions, can undermine your credibility and make you appear unsure. Learning to end sentences with a downward inflection can strengthen your statements and make you sound more authoritative.

Exercise: Up Talk Awareness

  1. Record yourself speaking for 2-3 minutes on any topic.
  2. Listen to the recording and identify instances of up talk.
  3. Practice rephrasing those sentences with a downward inflection.

The Power of a Smile

A genuine smile can significantly enhance your nonverbal communication, making you appear more approachable, confident, and positive. Be mindful of your facial expressions, and practice smiling slightly during interactions to improve your nonverbal impact.

Exercise: Smiling Practice

  1. Spend a day consciously smiling at people during conversations.
  2. Observe and reflect on the reactions you receive and how it affects your interactions.


Mastering confident nonverbals is a key aspect of effective communication. By practicing direct eye contact, avoiding up talk, and incorporating smiles into your interactions, you can significantly enhance your ability to communicate confidence and professionalism. Remember, nonverbal cues are just as important as the words you say, and improving these skills can lead to more positive and impactful communication experiences.

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